Beacon Privacy Policy
Last updated: May 15, 2026
Beacon helps people reframe self-doubt, keep reflection history, track progress, learn confidence skills, and optionally share supportive content with the community. This means Beacon may process personal and sensitive text you choose to enter, including thoughts, journal entries, reframes, and community posts. We do not sell your personal information or use it for third-party advertising.
1. Who We Are
This Privacy Policy explains how Beacon ("Beacon", "we", "us", and "our") collects, uses, discloses, and protects information when you use the Beacon mobile app, website, support channels, and related services.
If you have questions or requests about this policy, contact us at support@beaconcoach.app.
2. Information We Collect
| Category | Examples | Why we use it |
|---|---|---|
| Account information | Email address, authentication user ID, verification status, session information, password reset metadata. | To create and secure your account, authenticate you, send account emails, and support account recovery. |
| Onboarding and profile information | Display name, selected concerns, inner critic thoughts, comfort goals, scenarios, referral source, birthday, and sharing preferences. | To personalize Beacon, tailor tone and content, and improve onboarding. |
| Reflection and reframe content | Original thoughts, generated reframes, confidence ratings, saved beacons, journal entries, lesson insights, practice challenge answers, and progress history. | To provide reframing, save history, show Your Sky, generate insights, and help you track patterns over time. |
| Community content and safety data | Community posts, circle messages, anonymous shared reframes, reactions, kudos, reports, blocks, and moderation metadata. | To operate community features, keep users safe, moderate content, and prevent abuse. |
| Analytics and product usage | Screen views, button taps, feature usage, onboarding steps, purchase flow events, error states, timestamps, app/device platform, and anonymous or account-linked identifiers. | To understand whether Beacon works, fix bugs, improve flows, measure retention, and make product decisions. |
| Technical and security information | Device install ID, IP address as processed by service providers, logs, request metadata, rate-limit metadata, and security audit events. | To secure the service, prevent abuse, debug issues, and enforce limits on AI generation. |
| Purchase information, if enabled | Subscription entitlement, product ID, store, renewal or expiration status, and purchase events from Apple and RevenueCat. We do not receive full card numbers. | To unlock premium features, restore purchases, and manage subscription access. |
| Support communications | Messages you send to support, your account email, screenshots or details you choose to include, and related follow-up information. | To respond to questions, troubleshoot problems, and document support outcomes. |
3. Sensitive Content You Choose to Enter
Beacon is designed for reflection, so the thoughts, journal entries, and community content you enter may include sensitive personal information. Please do not submit information you are not comfortable processing through Beacon and its service providers.
Beacon is not a medical, therapy, emergency, or crisis service. If you are in immediate danger or may harm yourself or someone else, call your local emergency number. In the United States, you can call or text 988 for the Suicide & Crisis Lifeline.
4. How AI Processing Works
Beacon uses Supabase Edge Functions to send relevant user-provided content and context to AI providers, currently Anthropic, to generate reframes, affirmations, and pattern insights. The content sent may include your original thought, recent reframe history, pattern data, and related progress context when needed to produce the feature you request.
AI outputs can be incomplete, incorrect, or inappropriate. We use safety prompts and crisis routing, but you should not rely on Beacon as professional, medical, legal, financial, or emergency advice.
5. How We Use Information
- Provide, maintain, and improve Beacon's app features.
- Generate reframes, affirmations, insights, and learning progress.
- Save your history, progress, rewards, and preferences.
- Operate community features and moderation tools.
- Analyze product usage, reliability, and retention.
- Detect abuse, rate limit AI features, and protect the service.
- Respond to support requests and account questions.
- Comply with legal obligations and enforce our Terms.
6. Service Providers and Sharing
We share information with service providers only as needed to operate Beacon. These providers process information according to their own policies and our configuration of their services.
- Supabase provides authentication, database, storage, real-time features, and Edge Functions. Supabase Privacy Policy
- Anthropic provides AI model processing for reframes, affirmations, and insights. Anthropic Privacy Center
- PostHog provides product analytics. PostHog Privacy Policy
- RevenueCat, if payments are enabled, helps manage subscription entitlements and purchase status. RevenueCat Privacy Policy
- Apple, if subscriptions are enabled, processes App Store purchases, refunds, and subscription management.
We may also disclose information if required by law, to protect rights and safety, to investigate abuse, or as part of a merger, acquisition, financing, or sale of assets.
7. Community and Anonymous Sharing
If you choose to share a reframe anonymously or post in community spaces, other users may see the content. "Anonymous" means your public profile details are not shown to other users, but Beacon may still keep internal identifiers so we can moderate content, investigate reports, and enforce safety rules.
Do not share content that identifies another person without permission or content you would not want other users to read.
8. App Store Privacy Disclosure Summary
For App Store privacy disclosures, Beacon may collect the following types of data, depending on which features a user uses:
- Contact Info: email address.
- User Content: thoughts, journal entries, reframes, posts, messages, reports, support messages, and challenge responses.
- Identifiers: user ID, device install ID, analytics identifiers, and purchase identifiers if subscriptions are enabled.
- Usage Data: screen views, interactions, feature usage, and event timestamps.
- Diagnostics: crash, error, logging, and performance information.
- Purchases: subscription entitlement and purchase status if payments are enabled.
Beacon does not use collected data for third-party advertising tracking.
9. Data Retention
We keep account information and saved content while your account is active or as needed to provide Beacon. You can request deletion by using the delete account option in the app or by contacting support.
Account deletion is designed to remove your Supabase Auth user and app data tied to that user. Some information may remain for a limited time in backups, logs, security records, payment records, or legal records. Community content may be removed, anonymized, or retained if needed for safety, abuse prevention, or legal reasons.
10. Security
We use technical and organizational measures designed to protect personal information, including authenticated access, row-level security, server-side Edge Functions, and rate-limit/audit controls. No system is perfectly secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed.
11. Your Choices and Rights
- You can access and update account information in the app.
- You can delete your account in the Account screen.
- You can contact us to request access, correction, deletion, or a copy of personal information where applicable law gives you those rights.
- You can stop using community sharing features at any time.
- You can manage App Store subscriptions through Apple if payments are enabled.
To make a privacy request, email support@beaconcoach.app.
12. Children
Beacon is not intended for children under 13. If local law requires a higher age or parental consent for use of online services, you must meet that requirement before using Beacon.
13. International Processing
Beacon and its providers may process and store information in countries other than where you live. Those countries may have data protection laws different from your own.
14. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users, such as by updating the date above, posting an in-app notice, or sending an email.